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COVID-19: An Update From Crabtree Publishing

Mar 21, 2020
To our valued customers:

As the situation with the coronavirus (COVID-19) continues to evolve around the world, it has understandably raised concerns for you and your families. It is Crabtree Publishing’s primary focus to protect the health and safety of our staff, customers and the communities we serve.

We are closely monitoring the situation and making decisions based on recommendations from Public Health agencies on a day-to-day basis. We understand your concerns during this time, so we’re taking additional precautions to help keep our spaces safe. As per guidance from federal and local health authorities, Crabtree Publishing has taken measures to lessen the risk of spreading COVID-19 as follows:

• Reinforce hygiene protocols by making extra hand sanitizers and disinfectant wipes available throughout our facility and encouraging strong hygiene practices among our team members.

• Common touch areas will be cleaned multiples times per day with disinfectant.

• For the safety of our employees and business contacts, Crabtree Publishing has restricted business travel for our employees indefinitely, and will avoid large in-person group meetings.

• Mandatory 14-day self-isolation for those returning home from anywhere abroad, regardless of whether or not they are symptomatic as per federal and local public health recommendations.

• We support the health and well being of our staff and encourage those with any illnesses to remain at home.

• To encourage social distancing, many of our staff will be working remotely, while caring for their families.

In order to avoid service disruptions, Crabtree Publishing customers may access our products and order online at www.crabtreebooks.com/en-ca/home. Orders may also be sent by email to orders@crabtreebooks.com or toll free at 1-800-387-7650. Delivery of our services will be assessed on a day-to-day basis.

Crabtree Publishing remains committed to serving you and keeping you informed as we navigate this situation. To stay up-to-date on the latest developments, please consider following Crabtree Publishing on Facebook at /CrabtreePublishing or on Twitter at @CrabtreePub.

Thank you for your patience and understanding at this challenging time. We are all in this together!

Craig Culliford
Vice President of Operations
Crabtree Publishing Company